Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site. The personal information you choose to provide (ie. Name, E-mail address, Phone Number, etc.) submitted by you through our web site, in an attempt to contact us regarding a product or service, is only used to contact you back, by either the e-mail address or phone number provided by you. This information is only stored for as long as you are a customer of Splashables Inc. or are a prospective customer of Splashables Inc. in an ongoing communication relationship.
Credit Card Information
If you choose to purchase products or services from us, you may need to give personal information and authorization for payments made with credit cards. You may also be required to set up a personal account with a username and password, that will allow you to manage your personal information. For example, you may need to provide the following information:
Name & e-mail address
Mailing address
Credit card number & expiry date
Home and business phone number
Username & password
In addition to providing the foregoing information to our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Web Site Use Information
Similar to other Web sites, our Web site utilizes Web server logs to collect information about how our Web site is used. Information gathered through Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers. Web server logs allow us also to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How We Use the Information That You Provide to Us
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and products that may effect your account with Splashables Inc.. The lists used to send you product and service update notices are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information.
How We Secure Information Transmissions
When you send confidential personal credit card information to us on our Web site, secure server software encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site. Other email communications that you might send to us may not be secure unless we explicitly advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as credit card or account numbers to us through unsecured email.
How We Protect Your Information
Like you, we value your personal information. Part of valuing your personal information is making sure that it is protected and kept confidential. All records are kept in filing cabinets that are maintained in a locked office and by all computers are required to have up-to-date security software and password entry systems. We also utilize encryption/security software to safeguard the confidentiality of personal information against unauthorized access or disclosure, as well as accidental loss, alteration or destruction. Despite these measures, and given that no technology is completely foolproof, there will always remain a certain amount of risk that your personal information may be disclosed, without your consent, unintentionally and without fault on the part of Splashables Inc.. Splashables Inc. declines any responsibility in the event that such confidential information is disclosed, however unlikely this situation might be.
Evaluation of Information Protection Practices.
Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How You Access and Correct Your Information
You may request access to all your personally identifiable information that is collected online or in our databases by emailing Splashables Inc.'s Officer at webmaster@splashables.com
Do We Disclose Information to Outside Parties?
We may periodically provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will never include personally identifying data, except as otherwise provided in this Privacy Policy.
Legally Compelled Disclosure of Information
We may disclose information when legally compelled to do so, in other words, when we believe that the law requires it or for the protection of our legal rights.
Other Web Sites Linked to Our Web Site
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
Questions?
If you have any questions or concerns regarding Splashables Inc.'s Privacy Policies and practices please contact our Privacy Officer Nora Turano at 416-620-4954 or by e-mail at info@splashables.com